Software Support

1.   The GeeDee Software Support team can be contacted via Phone, Fax, Web or E-Mail during normal business hours with details of software related problem.

2.   A GeeDee Software Support consultant will return your call within two hours from lodgment of call.

3.   Non-members support is charged at half hourly increments.

4.   Full Payment is required prior to software support agreements commencing.

5.   Only registered members within the business/company may contact GeeDee for software support and updates.

6.   Assisted Installation for each computer is @ $55.00 per personal computer.
      If your office staff require assistance or your elected IT Hardware person requires the documentation read out to them, we can at an agreed time assist with a Workstation install.
      If required, we can also assist with an Application Server install @ $55.00 per Server.

7.   Support services will be provided during GeeDee’s normal working hours of 8:30am – 5:30pm Monday to Friday excluding public, gazetted and award holidays in the state of Western Australia.   Request for support outside these hours will be considered.