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Previewing Adobe PDFs

Previewing Adobe PDFs

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Previewing Adobe PDFs

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Click me to expand / collapse information.What to do when PDF files do not open correctly or when your browser displays a blank white screen after trying to open the PDF file...

If the Adobe Acrobat viewer doesn't display PDF files inside your Web browser as expected, try Solution 1 or update to the latest version of the Acrobat viewer. Some PDF's use security features that may not run in older versions.
 
If Solution 1 does not work, I would try Solution 2 and make sure that the Acrobat viewer can read the PDF file by downloading it to your hard disk. If these solutions do not fix your problem, try applying one or more of the other solutions listed below.

Click me to expand / collapse information.Solution 1

Disable "view in browser" feature

Try disabling the "View In Browser" or "Web Browser Integration" feature in your Adobe Acrobat viewer (for plug-in and standard version). Doing this will force your Acrobat viewer to display PDF outside your browser in a separate window. In most cases this will fix your problem. Shown below is how to disable "Web Browser Integration".
 
Tech Note: Windows User - Deselecting the "Display in Browser" feature will allow you to open PDF's outside the browser in Netscape, FireFox, Mozilla, and Opera to name a few, but may not work for some users using Microsoft Internet Explorer (MSIE).
 
Some IE users have tried to deselect the "Display in Browser" feature and when they tried to open a PDF using MSIE, a second window would open and only show a blank white screen with a small image (image has a white background and includes a little red square, green circle and blue triangle inside it) in the top left corner and nothing else happens. This is because MSIE uses the Acrobat Control for ActiveX to to display PDF documents. Netscape and other compatible browsers use the nppdf32.dll in the plug-in folder to display PDF documents. If this happens when you only deselect the Display in Browser" feature, try deselecting ALL four web browser options and close both your IE browser and Acrobat Reader. Now see if this works...
 
You can also try upgrading to the latest version of Acrobat Reader.

Click me to expand / collapse information.Adobe Acrobat 6.0 / 7.0 / 8.0 (Standard & Pro)

Adobe Acrobat Reader 6.0 / 7.0 / 8.0 (plug-in)

Go to <Edit> <Preferences>

Go to <Internet>

   * Remove "Check Mark"

   * Press <Ok>

   * Close window

Go to browser and try again to view the PDF.

When selecting the PDF file this time, you should get a window similar to the one above (may look different depending on the platform you are running).

Select <Open it> and a " second window" should open and display the PDF.

Click me to expand / collapse information.Solution 2

Check Security Options

If you use Internet Explorer 5.x, make sure that its security options recognize the Acrobat Control:

Note: This procedure changes Internet Explorer's security options for all ActiveX Controls. If you prefer to use stricter security, do not complete these steps.

In Internet Explorer for Windows:

  1. Exit from Internet Explorer 5.x and your Acrobat viewer.

  2. Start Internet Explorer 5.x.

  3. Choose Tools > Internet Options and click the Security tab.

  4. Choose the appropriate Web content zone for the type of PDF file you're trying to open (e.g. Internet or Local Intranet).

  5. Click Custom Level to specify the security setting for this zone.

  6. Select Enable for the options labeled "Download unsigned ActiveX controls" and "Initialize and script ActiveX Controls not marked as safe."

  7. Click OK and then click OK again.

Click me to expand / collapse information.Solution 3

Very large PDF's may cause problems

If the PDF file is 4 MB or larger, the Web browser may time out before it finishes downloading the file; ask the provider of the file to optimize it in Acrobat Exchange or Acrobat 4.0x. For more information on file optimization, refer to the Acrobat Online Guide.

 

 

Click me to expand / collapse information.Solution 4

Get the late version...

http://get.adobe.com/uk/reader/

Click me to expand / collapse information.Adobe forum suggestions

Can't view PDFs

http://kb2.adobe.com/cps/328/328233.html

Try these solutions first

 

Attempt the following solutions in order.

 

   * Restart your computer and try opening the PDF again

   * Open a local copy of a PDF in the web browser

   * Download the PDF again

   * Delete temporary Internet files

   * Deselect and then reselect the Display PDF In Browser preference

   * Try a different web site

   * Install the latest version of Adobe Reader or Acrobat

   * Remove all previous versions of Adobe Reader or Acrobat, then reinstall

   * View the PDF in a 32-bit version of the web browser

 

 

1. Restart your computer and try opening the PDF again

 

Sometimes restarting can resolve common issues.

 

2. Open a local copy of a PDF in the web browser

 

Determine if your web browser can open the PDF from your local hard drive rather than from the web:

 

  1. In your web browser, choose File > Open (or Open File).

  2. Choose All Files from the Files Of Type pop-up menu (Windows)

  3. Click Browse

  4. Select a PDF file you have saved previously, and then click Open to open the PDF file. If Acrobat or Adobe Reader displays the file but doesn't display it on the web, the web server has a problem serving the PDF file. Contact the webmaster of the site from which you downloaded the PDF file.

 

 

3. Download the PDF again

 

Try to download the PDF again from the website. If the PDF was sent to you, try having the person send it to you again.

 

4. Delete temporary Internet files (Internet Explorer and Firefox)

 

In Internet Explorer, delete the temporary files that Internet Explorer creates:

 

  1. In Internet Explorer, select Tools > Internet Options.

  2. Click Delete Files in the General tab, and then click OK when prompted.

 

In Firefox, delete the temporary files that Firefox creates:

 

  1. In Firefox, select Tools > Clear Private Data.

  2. Deselect all options except Cache.

  3. Click Clear Private Data Now.

 

 

5. Deselect and then reselect the Display PDF In Browser preference

 

  1. In Adobe Reader or Acrobat, choose Edit > Preferences.

  2. Select Internet.

  3. Deselect Display PDF In Browser, and then click OK.

  4. Choose Edit > Preferences > Internet, select Display PDF In Browser, and then click OK.

 

 

6. Try a different web site

 

Try to view a PDF file located on a different web site (a different web server). For example, try to view the Acrobat Help PDF file from the Adobe website at help.adobe.com/en_US/acrobat/pro/using/acrobat_X_pro_help.pdf. The Adobe web server is configured to let browsers open PDF files. If Acrobat or Adobe Reader can display PDF files from the Adobe website, the other website's server could be configured incorrectly. It's also likely that its server software don't support page-at-a-time downloading. Contact that server's webmaster for assistance.

 

7. Install the latest version of Adobe Reader or Acrobat

 

Always use the latest version of Adobe Reader or Acrobat. Before you install an update or upgrade, make sure that the system meets the requirements.

 

For updates, check the Adobe website at www.adobe.com/support/downloads. You can purchase upgrades from Adobe Authorized Resellers and from Adobe directly by visiting the Adobe website at http://www.adobe.com/store, or by calling Customer Service at 800-272-3623.

 

8. Remove all versions of Acrobat, and then reinstall

 

Adobe doesn't support multiple versions of Adobe Reader or Acrobat on the same computer. Multiple versions simultaneously installed can lead to software conflicts and errors. Only install one version of either Reader or Acrobat. Uninstall all versions of Adobe Reader or Acrobat and then reinstall only one version of either Reader or Acrobat.

9. View the PDF in a 32-bit version of Internet Explorer, not a 64-bit version

 

Acrobat X does not support opening PDFs in a 64-bit version of Internet Explorer. Start the 32-bit version of the browser. By default, the 32-bit version of Internet Explorer runs when you start the browser from any one of the following locations:

 

   * The Quick Launch toolbar

   * The desktop

   * The Start menu

   * A hyperlink or a file type associated with Internet Explorer    

 

To determine the version of Internet Explorer that you are running, click About Internet Explorer on the Help menu of Internet Explorer. On a 64-bit version of Internet Explorer, the About Internet Explorer window includes a 64-bit descriptor label. The 32-bit version of Internet Explorer does not display a bit-level descriptor.

 

More solutions http://kb2.adobe.com/cps/328/328233.html

 

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