What do I need from my I.T. person for GeeDee support staff?
Ease of Installation
Under most circumstances installing the GDMS Server is a very simple process and only takes approximately 30 minutes to complete.
The following installation information will assist you in having the system installed in a timely fashion.
As part of the support arrangements, GDMS Support will require continued remote access to the installed server to allow maintenance and updates to be carried out from off-site. The software used for remote access will be one of the following and is free of charge:
|•||Microsoft Remote Desktop.|
|•||TeamViewer 10.0 or below (Host or Full Version) – this is our preference as it allows us to share the monitor with the client for support and training purposes.|
|•||Please provide your Servers/Main PC's credentials to GeeDee Realty Systems support staff. GeeDee Support Staff will require a Microsoft RDP Session with Administrator Rights to your Server.|
|•||Check with your nominated I.T. person or office manager for login information.|
What do I need to ask for...
|•||What is my Servers Login and Password?|
|•||The MS Remote Desktop / Host Access can reside on one of your office workstations that has the Symantec pcAnywhere software installed on it. Direct Host access would be of a greater benefit and will speed up the process tremendously. If you agree to allow GeeDee Realty Systems this access and have the Document Server installed, please email or telephone GeeDee Support Staff with the above login information.|
Server = http://tvh.geedee.com.au/
Clients = http://tvq.geedee.com.au/
View the Archive Client Install Information
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$30.00 per Concurrent User - Licence Explanation
|•||A software license that is based on the number of simultaneous users accessing a software program.|
Example: in a five-user concurrent use license, after five users are logged on to the program, the sixth user is prohibited. When any one of the first five log out, the next person can log in.
Click below image to view the GDMS information flyer!
Phone: (08) 9364 6677 | Fax: (08) 9364 7433 | eMail: firstname.lastname@example.org | Web: http://www.geedee.com.au/
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